In the Hospital... We Make It All Work Together.

The Art of Customer Service

May 23, 2018

A recent call to a company resulted in getting disconnected after a couple transfers to find the right department. This happened after being on hold for 20 minutes. To say it was frustrating was an ...

Key To Success

May 16, 2018

One of the keys to the success of a new Patient Security or RTLS system is not only implementation and go-live but also making sure your system continues to operate properly five years later is just ...

The Voice of IMS

May 8, 2018

At IMS, focusing on our customers and ensuring we deliver high quality customer service on a consistent basis is a key pillar to how we do business. One way we display this is the fact that we have ...

An Abduction Warning...

May 2, 2018

This news report comes in from the Carolinas, and not only alerts one about the importance of infant security but it also showcases how desperate an abductor can be. Relying only on a visitors badge ...

Tools For The OB

April 19, 2018

For the past several years now, the nursery in OB units all across the USA are getting re-purposed to allow “Rooming-In”. According to Wikipedia, rooming-in is defined as "The practice followed in ...

30 Ways of Giving

April 11, 2018

In 1988, Innovative Medical Systems opened their doors for business. To celebrate this milestone anniversary, we created IMS’s 30 Ways of Giving, a program that expands our reach within the ...

From the Technicians...

April 3, 2018

In celebrating our 30th Anniversary, we will introduce our various departments and share more about our staff. Last week, we talked about our Service Technicians, who work tirelessly to insure ...

In 24 Hours...

March 20, 2018

When asked about a typical day in the life of an IMS Service Technician, my first response is, “It depends on the day and the task at hand.” An IMS Service Technician’s schedule is one week on the ...

Do You Know The Enemy?

March 14, 2018

When my daughter was in her pre-teens, some strange physical things began to happen to her. She started coming home and reported that she was feeling weak.  She was stumbling and having problems ...

Where’s Waldo?

February 28, 2018

If he is wearing an RTLS badge you could find him in an instant. There is growing interest in Real Time Location Systems (RTLS). Rightly so! With the ability to locate staff members, patients, ...

Subscribe to Our Blog

Request More Info

We are a high tech innovative company with “old school” principles and values. We believe a hand shake still means something in business

Have a question? Want information? Request a quote?

Email or call us 800.968.3135

Contact Us