In the Hospital... We Make It All Work Together.

Servers Don't Last Forever

September 30, 2020

Our healthcare customers depend on their Patient Security Systems. And most patients and families being protected by these systems do not even realize it, but they too depend on the system doing its job.  So it is serious when a system fails, and even more difficult to resolve when it happens on a weekend, but not impossible.  A few years back one of our technicians took a support call from a customer early morning on a Friday. Their system was having some issues and they needed assistance.

WOW; Workstation (Computer) on Wheels

September 16, 2020

At IMS we specialize in four different product groups. One of those groups is EMR Computer Mounting Solutions, designed to mount the computer, display, and keyboard for Electronic Medical Record (EMR) data entry.  One of the most popular products for EMR data entry is the Workstation on Wheels cart (WOW) used by clinical staff as a mobile charting solution.  The WOW can be upgraded to include large format computer displays, secure locking drawers for med distribution, RFID readers, Barcode Scanner Mounts, Sani-Cloth mounts, and many other accessories. The devices mounted on the WOW can be powered by the onboard power system, providing several hours of continuous mobile use.  As with any device in a 24/7 healthcare environment, they typically require scheduled maintenance.  With our only focus being healthcare and strong relationships onsite in the hospital as a result of supporting Patient Security Systems, we offer a full range of support options for WOWs purchased from IMS.  

Making Sense When Planning A Real Time Locating System (RTLS) Project

August 24, 2020

Every one of us has had the experience of making a purchase. Whether you've been to a car dealership, walked the mall (pre-COVID) or simply clicked the "Buy Now" button on Amazon you've participated in the purchase process...which is fundamentally the same no matter where you made it.

Enhanced Infection Control

August 5, 2020

With the increased focus on infection control within the hospital environment, every little detail counts. There is no better time than the present to increase your ability to control the spread of infection than with a cart that has antimicrobial properties built into the materials it is made from. These antimicrobial properties have never been more important than with the spread of COVID-19. 

The Role of a System Administrator

July 21, 2020

The System Administrator (SA) plays an important role in the day to day success of a Patient Security System.  The SA must have a good understanding of how the Patient Security System operates as they are typically the go-to person when there are questions. They are also the ones that often will train new staff on how to apply tags, admit patients, clear alarms, and discharge patients.

Delivering On Our Promise, Every Time

June 17, 2020

There is nothing more frustrating than getting something new and finding out it does not work the way it should. Especially when it is a security system that is supposed to notify staff if someone is attempting to take a baby that is not theirs. We have been installing Patient Security Systems for over 20 years and stand behind the systems we install. When one is not working correctly, we are willing to go the distance to try to make it right, even if the problem is being caused by something we have no control over.

The IMS Way - A Project Life Cycle

June 3, 2020

Innovative Medical Systems (IMS) has over 30 years of experience implementing and integrating software/hardware based systems in healthcare facilities. In that time, we have developed very precise processes and supporting documentation to ensure the success of complex RTLS projects. 

The Recipe for Success

May 18, 2020

The whole group agreed. That was amazing enough and this group never agreed on anything! But they did agree on this; that pecan pie was the best that any of them had ever tasted. How did Margie do it? Even if they did not like pecan pie, they loved her pie. Chewy, sweet but not over-the-top, crispy pecans on top, flaky crust on the bottom. That pie could right the wrongs of any dinner in a Mississippi minute!

Call Anytime! We're Here For You - 24 - 7 - 365

April 29, 2020

As a Service Technician for IMS, I work directly with Nurses, Nurse Managers, Biomed Technicians, Electricians, and a host of other professionals within the Hospital on a daily basis. I answer questions, help solve problems, and basically do anything that needs to be done to keep the Hospital’s Patient Security System running smoothly. A lot of this involves taking phone calls from staff because of an issue they are having. One of the biggest comments I hear from nursing staff is "I didn't know if this was a big enough problem to have bothered you after hours, but I wanted to check".

IMS's Response to COVID-19

March 24, 2020

Governor Gretchen Whitmer’s “Stay Home, Stay Safe” Executive Order No. 2020-21 was issued on March 23, 2020. We are complying with the Governor’s order, but rest assured that we can still take and process orders, answer questions and continue our support. If you have  a support issue, our service team is available by phone 24/7 at 1-800-968-3135.

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We are a high tech innovative company with “old school” principles and values. We believe a hand shake still means something in business

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