Throughout the year we plan to highlight our various product management teams. Our goal is to introduce them to you, share what they do, and talk about how we help facilities all across the U.S.
This month meet our EMR Computer Mounts team; Josh and Elaine. These two work tirelessly to ensure they recommend the right cart/mount for your workflow that withstands the demands of the healthcare environment. IMS only represents best in class vendors. Vendors that work with IMS to deliver products modified to fit your workflow. I.e. ask about Zebra printer mounts to mount the printer on the cart saving steps and more importantly improving patient label accuracy.
Josh VandenBroek - Product Manager - EMR Computer Carts, Laptop Carts, Wall Arm Mounts and Power Management Software
How long have you worked at IMS? Eight years.
What is the most challenging part of your job? Keeping up with the fine details of each project while still maintaining the overall picture of moving the project along to meet the customer timeline.
What value does IMS bring to the market? Our product lineup is a best-in-class approach to fit each budget, workflow, timeline, and customization requirements. We have the experience to provide the right solution for each situation and offer a consultative approach with onsite visits and demo equipment to ensure the proposed solution meets every need.
Why should someone talk to us about EMR products? Our years of experience have given us the ability to ask the right questions and efficiently find a solution. We do walk-throughs and on-site demonstrations as well as technology integration/installation and end-user training. We walk with the customer every step of the way from the first conversation to support after deployment.
What is something you taught yourself lately? Being diligent in reading books daily.
What do you enjoy doing when are not working? Spending time with my wife and 2-year-old son and traveling.
What is one interesting fact about yourself? I’ve been to three Olympic venues – Lake Placid after the Olympics, Vancouver just before, and London during the games.
Elaine VanDyke - Product Specialist - EMR Computer Carts, Laptop Carts, Wall Arm Mounts and Power Management Software
How long have you worked at IMS? Ten Years
What is the most challenging part of your job? We are problem solvers and never know what the next phone call will bring. Our clients bring us their challenges and we are responsible to find solutions. IMS carries several different brands and styles of carts, wall arms, and peripherals. It can be a challenge to be proficient in products that perform in the hospital setting and offer our customers the best value. We keep up on the latest industry technology and trends, and then work with our manufacturers to provide our clients with custom solutions that fit their work flow.
What value does IMS bring to the market? We work with several different manufacturers and can offer our customers unique products and custom solutions. We offer a real value to our clients and, we are known as experts in the products we deliver, which can be a great resource to our customers.
Why should someone talk to us about EMR products? We do what we say we will do, have a great deal of both product and industry knowledge, and will find you the best solution to meet your needs.
What is something you taught yourself lately? Learning to cook different styles of food. Lately my husband and I are into cooking Thai food.
What do you enjoy doing when you are not working? I enjoy golfing, cooking and baking, working in the garden, and I’m an avid reader. We also enjoy spending time with our three granddaughters (ages 21, 15 and 5 months.)
What is one interesting fact about yourself? As a child, I acted in several commercials on local TV.