customer service

At IMS we specialize in four different product groups. One of those groups is EMR Computer Mountingfalse

As a Service Technician for IMS, I work directly with Nurses, Nurse Managers, Biomed Technicians,false

Being a service technician has taken me into hundreds of different hospitals over the 14 plus yearsfalse

The National Dog Show, televised every year after the Macy’s Thanksgiving Day Parade, has become afalse

In our last blog we discussed “Buyers’ Remorse” and how making an educated purchasing decisionfalse

The annual championship game of the National Football League is where the top two NFL teams battlefalse

When was the last time you received great customer service? Did someone go out of the way? Did theyfalse

A new family moved in next door this Spring. Early on I met Dad and a short while later I met Momfalse

A recent call to a company resulted in getting disconnected after a couple transfers to find thefalse

In celebrating our 30th Anniversary, we will introduce our various departments and share more aboutfalse

When asked about a typical day in the life of an IMS Service Technician, my first response is, “Itfalse

Ever buy a new gadget or power tool? Only to find, a year later, that the new tool needs to havefalse

Remember when you got your first car? I do. It was my Dad’s car and growing up I helped him washfalse

A large percentage of our business at Innovative Medical Systems (IMS) revolves around providingfalse