Laura Turley

Laura Turley

Empowering others to believe that anything is possible is the core of who I am. My diverse experience in the digital landscape allows me a unique perspective on the healthcare industry and how we can best serve you.
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Recent Posts

2 minute read

Just An Ordinary Day

Finding good customer service is tough. It is a challenge just navigating maze-like automated phone...

Close Call In The OB

CODE PINK! CODE PINK! This is the universal code that signals an abduction attempt is taking place...

IMS

IMS's Response to COVID-19

Governor Gretchen Whitmer’s “Stay Home, Stay Safe” Executive Order No. 2020-21was issued on March...

Shocking Statistics

Tis' the season to plan costumes, shop for candy, watch horror movies, jaunt through the local...
2 minute read

It's Storytime

Every day we face customers who need to make tough decisions. Decisions about providing more with...

IMS

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Core Competencies

Have you ever considered what makes someone choose one company over another? Is it the exclusive...
3 minute read

Staying Afloat With Hospital Technology

In a recent web article on Med-Tech Outlook, Edward Nevill Maltass, CIO at El Centro Medical Center...
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Best of The Best

The National Dog Show, televised every year after the Macy’s Thanksgiving Day Parade, has become a...
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Drills: Practicing for Real Emergencies

One of my high school coaches often reminded us of the importance of every practice and giving our...

IMS

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Opioid Crisis Threatens Hospital Staff

According to a recent article on HealthDay.com, “Nearly half of American emergency physicians said...
1 minute read

Who Do You Trust?

In our last blog we discussed “Buyers’ Remorse” and how making an educated purchasing decision...

IMS

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Buyer's Remorse - Making An Educated Decision

We all experience buyer’s remorse at one time or another. It rears its ugly head when the product...

IMS

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Super Bowl Of Service

The annual championship game of the National Football League is where the top two NFL teams battle...

EMR

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WOW's and More

Throughout the year we plan to highlight our various product management teams. Our goal is to...
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A Sit Down with Ali Youssef, of Henry Ford Health Systems

View our video series regarding an exclusive sit-down with Ali Youssef, Principal Mobility Expert...

IMS

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Recapping 2018

As we prepare for the holiday season and ring in 2019, we reflect on the past year and anticipate...

IMS

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Meet Pete, Scott and Josh

Pete Singleton, U.S. Air Force. Served for 10 years from 1987 - 1997 Why did you choose this...

IMS

6 minute read

Meet Leah, Jason and Dave

Leah Mathewson, U.S. Air Force. Served for eight years Why did you choose this branch of military...
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Meet Ray, Eric and Chris

Ray Cebulski, U.S. Navy, Naval Aviation. Served six years from 1969-1975 Why did you choose this...

IMS

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Honoring Veteran's

For the month of November, IMS will honor the employees at IMS that have served in the military, by...
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Flying Monkeys

This is the month when scary things are celebrated. I remember a night in my childhood, after...

IMS

3 minute read

Meet the Team!

Finding the right skills in a sales professional is no easy task. Layer in the unique qualities we...
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Saving Lives

Time is of the essence when a new mom hemorrhages after childbirth, often the difference between...

IMS

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Love It or Leave It

When Starbuck’s announced the early introduction of their ever popular “Pumpkin Spice Latte (PSL)”...

IMS

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Danke! Gracias! Je vous remercie! Thank You!

When was the last time you received great customer service? Did someone go out of the way? Did they...
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Washy...Washy...

“. . . some doctors were offended . . .at the suggestion that they should wash their hands.” ...

IMS

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Work and Ethics

A new family moved in next door this Spring. Early on I met Dad and a short while later I met Mom...
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The Art of Customer Service | Maintaining Client Satisfaction

A recent call to a company resulted in getting disconnected after a couple transfers to find the...
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Key To Success

One of the keys to the success of a new Patient Security or RTLS system is not only implementation...

IMS

1 minute read

30 Ways of Giving

In 1988, Innovative Medical Systems opened their doors for business. To celebrate this milestone...
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Where’s Waldo?

If he is wearing an RTLS badge you could find him in an instant. There is growing interest in Real...

IMS

2 minute read

Who is your Champion? 

Ever buy a new gadget or power tool? Only to find, a year later, that the new tool needs to have...
1 minute read

Changes Ahead

I was recently prompted by my computer to change my password because a new password is required in...

IMS

1 minute read

Reflecting on 2017

As we prepare for the holiday season and ring in 2018, we reflect on the past year and anticipate...

IMS

2 minute read

Honesty and Integrity

We started 2017, with our first blog, Doing Business Differently - Culture, Change and Criticism,...
1 minute read

First Step...

Making smart future proof investments utilizing Real Time Locating System (RTLS) technology is no...
2 minute read

It Began In The Pool

As a Service Technician for Innovative Medical Systems (IMS), one of my roles is to help hospitals...
2 minute read

It Can't Happen Here!

You might be thinking to yourself, “We are a small hospital; we know everyone coming and going. We...
3 minute read

Hiring The Right Integrator

As the latest technology capabilities are adopted by healthcare, hospitals face the challenge of...
1 minute read

Locate, Manage, & Optimize Your Medical Assets

Patient care requires that the right medical equipment is available and ready for use when needed....
2 minute read

Can Being Nice Save Your Hospital Thousands of Dollars?

Be Nice with Purpose - Solving a problem before it becomes a problem can save thousands of dollars!
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Future Proof The Investment

Time and time again, we have walked into acute care facilities and learned the health system they...
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A New Normal in Healthcare?

What has recently been on the minds of healthcare leaders in U.S. hospitals? Emergency preparedness...
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Crying Wolf Again?

Did the title catch your attention? The Boy Who Cried Wolf, one of Aesop’s Fables, is a story that...
2 minute read

Battery Management Software For Powered Mobile Workstations

Last week we shared a very real problem a hospital was having with an excess of help desk tickets...
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Finding Real Cost Savings!

In a recent installation with our battery software management vendor, Time2Talk, they uncovered a...
3 minute read

Define Ugly!

The term “Ugly Systems™” was used in a recent meeting. I had not heard the term before and was not...
1 minute read

Hugs, Kisses & Healthcare

Valentine’s Day, the one day specially dedicated to love. In 2016, stats indicated that 54.8% of...
2 minute read

When Patient Security Is Done Right; The Keys For Success.

As a Corporate Trainer at IMS, patient security systems is my speciality. I have spent many years...

IMS

3 minute read

Doing Business Differently - Culture, Change and Criticism

As the Marketing Communications Specialist, I could blog about what we do; We are a systems...

EMR

2 minute read

It's Not Just Price, It's The Cost Of Ownership

Are you faced with increased pressure to cut costs, preserve capital, and increase efficiency...
3 minute read

Does fall risk increase in OB departments with rooming-in?

Entering a dimly lit patient room, Stephanie, OB nurse, gasped as she saw new mom, Courtney,...
1 minute read

Time2Talk, LLC Partners with IMS

Time2Talk, LLC Announces New Distribution Partnership with Innovative Medical Systems (T2T) today...