Just An Ordinary Day
January 19, 2021Finding good customer service is tough. It is a challenge just navigating maze-like automated phone systems, much less finding a live person who will go above and beyond to help. So when you see exceptional service you want to shout it from the treetops. In this case, I wanted to tell you a little about two of my colleagues at IMS. They are the kind of individuals who do whatever they need to do to get the job done, and going above and beyond is just part of their day. They NEVER-EVER expect any recognition. Today, I want to recognize their commitment to go above and beyond and shout it from the blogosphere!