Staff Safety & Duress

staff duressDescribed as the backbone in the hospitals, nurses are the staff who spend the most time bed-side with patients. When patients are stressed-out, uncomfortable, or frustrated, the patient-nurse interactions can sometimes lead to unsafe and potentially life-threatening situations. Even though an attack on nurses does not happen every day, when it does occur, it can be sudden and serious. Protect nurses and staff with the safety and security of staff with a duress and panic alert system. In today’s ever changing work climates, it is extremely important that healthcare facilities ensure the safety of their employees.

As great as security guards can be, it is impossible for them to know the minute a dangerous situation is happening, and sometimes there is not much time between a threat and a full-scale assault. To truly protect staff members, a facility needs a solution that can alert others the moment a situation spirals out of control. A RTLS duress solution is a type of wireless security solution that enables an immediate response during a security emergency by instantly locating the specific employee under duress.

What are the tangible and intangible benefits associated with curbing workplace violence against nurses and other hospital staff members?

  • Reduce Injured staff member’s lost work time and healthcare expenses
  • Increase employee morale
  • Retaining staff to not losing them other departments, other hospitals or having them leave the profession entirely
  • Avoiding Worker’s Compensation Claims and Liability Lawsuits
  • Maintaining the hospital reputation for future patients and prospective employees
  • Protecting emergency patients and staff from violent acts is fundamental to ensuring quality patient care.
  • More than 75 percent of emergency physicians experienced at least one violent workplace incident in a year.1

What is the magnitude of the problem and why should we care?

  • The majority of assaults on health care workers were by patients or visitors. 2
  • Pushing/grabbing and yelling/shouting are the most prevalent types of violence. Eighty percent of incidents occurred in patient rooms.3
  • More than 70 percent of emergency nurses reported physical or verbal assault by emergency patients or visitors (2013).4
  • The violence happened most frequently while the nurses were triaging patients, restraining or subduing patients or performing invasive procedures. Most of the violence occurred at night between 11pm and 7am. 5

2  Bureau of Labor Statistics, 2010.
3  Emergency Nurses Association, Emergency Department Violence Surveillance Study, 2011.
4  Journal of Emergency Nursing, 2013, “Nothing Changes, Nobody Cares: Understanding the Experience of Emergency Nurses Physically or Verbally Assaulted While Providing Care.”
5  “Emergency Department Violence: An Overview and Compilation of Resources”, April 2011.

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