ROI/TCO Implications

Trying to pre-determine ROI is a tough business. However we have some tangible benefits that can easily fit into your ROI model:

1.   Symantec Workspace has proven itself to provide a higher user density per server, reducing the total cost of server hardware, OS licensing, energy and maintenance over other virtualization solutions.

2.   Symantec Workspace has been documented to save clinicians time compared to the previous method of EHR access. Genesys Hospital in Flint, MI estimates it is saving 350,000 physician hours per year using Symantec Workspace:

"During the pilot, I found myself finishing my rounds about two hours earlier because I didn't have to go find a computer, and then log on to that computer and into the radiology application and other software." - Kenneth Yokosawa M.D., Family Medicine Residency Program, Director, Genesys Regional Medical Center

3.   Reduce Help Desk Calls. With a reliable SSO, you will see password reset calls drop significantly compared to what you get today and with self service password management, you could reduce that even further. This has provided Hospital IT with the ability to re-purpose help desk staff and has reduced the time IT staff spend troubleshooting logon issues.

4.   Extend the life cycle of your current desktop hardware. Typical desktop refreshes in healthcare are 3-4 years. By essentially turning those desktops to thin clients, accounts using older desktops are able to significantly extend their useful life.

5.   Buy-in to the EHR.